AN OUTLOOK- ROLE OF HUMAN RESOURCES IN DIGITAL TRANSFORMATION

Mrs. Sadiya Sadaf D; Ms. Khushii S Shindre; Mrs. Kousarziya; Mrs. Razia Kousar

doi:10.5281/zenodo.21430053

Abstract

This is a short article describing Digital transformation as a change-oriented approach that leverages new way of
doing the business along with existing businesses across the globe. In prevalent business situations, there is huge
transformation of business across industry. The most important thing here is that biggest challenge for all types
of organization either small or large it makes sense to adapt digital technology which should sync with the
organization. This short article is taken up to explore the various role and nature of Human Resources
department in adapting the digital technologies which in turn leads to digital economy. At the same time, it is
important that creating value to customers to the customers in digital world is the new challenge in prevalent
situation.

Keywords

Digital transformation, HR, digital trends

References

1) https://hrcollaborative.net/2020/01/hr-role-digital-transformation/ , Accessed on July 10th 2020 to July
25th 2020
2) https://www.digitalhrtech.com/guide-hr-digital-transformation-hr-transformation/, Accessed on July
10th 2020
3) Altimeter (2019). ‘ Role of HR in Digital transformation’, http://www.AltitudeHR.com, Accessed
between April 20th to June 5th 2020.
4) Attaran, M. (2003) Information technology and business-process redesign. Business Process
Management Journal, 9(4), 440-458,
5) Barney, J. (1991) Firm resources and sustained competitive advantage. Journal of Management 17(1),
99-120.
6) Becker, B.E., & Huselid, M.A. (2006). Strategic human resources management: Where do we go from
here? Journal of Management, 32, 898-925
7) Bell, B.S., Lee, S., & Yeung, S.K. (2006). The impact of eHR on professional competence in HRM:
Implications for the development of HR professionals. Human Resource Management, 45(3), 295-308.
8) Bengtsson, C., & Bloom, M. (2017). Human resource management in a digital era: A qualitative study
of HR managers' perceptions of digitalization and its implications for HRM (Unpublished Master's
thesis). Lund University School of Economics and Management, Sweden.
9) Bharadwaj, A. (2000). A resource-based perspective on information technology capability and firm
performance: An empirical investigation. MIS Quarterly, 24(1).
10) Black, J.A., & Boal, K.B. (1994). Strategic Resources: Traits, configurations and path to sustainable
competitive advantage. Strategic Management Journal, 15, 131-148.
11) Broadbent, M., Weill, P., & Neo, B.S. (1999). Strategic context and patterns of IT infrastructure
capability. Journal of Strategic Information Systems 8(2), 157-187.
12) Cabral, A.R. (2017). UAE businesses lead digital transformation. Khaleej Times, October 26, 2017.
13) Cheng, B., Wang, W., Mørch, A.I., Chen, N., Kinshuk, & Spector, J.M. (2014). Research on e-learning
in the workplace 2000-2012: A bibliometric analysis of the literature. Educational Research Review,
11, 56-72
14) Clemons, E.K. (1991). Information systems for sustainable competitive advantage. Information and
Management, 24(11), 23-32.
15) Grant, R.M. (1991), The resource-based theory of competitive advantage: Implications for strategy
formulation. California Management Review, Spring, 114-135.
16) Hays, S., & Kearney, R.C. (2001). Anticipated changes in human resource management: View from the
Field. Public Administration Review, 61(5), 585-597
17) Hoffer, C.W., & Schendel, D. (1978). Strategy formulation: analytical concepts. Saint Paul (Conn.):
West publishing co.
18) Kane, G.C., Palmer, D., Phillips, A.N., Kiron, D., & Buckley, N. (2015). Strategy, not technology,
drives digital transformation. MIT Sloan Management Review and Deloitte University Press 14.
19) Kassim, R.T., & Sherah, K. (2012). Antecedents and outcomes of Human Resource Information
System (HRIS). Use. International Journal of Productivity and Performance Management, 61 (6).
20) Liu, D., Chen, S., & Chou, T. (2011) Resource fit in digital transformation: Lessons learned from the
CBC Bank global e-banking project. Management Decision, 49(10), 1728-1742.
21) Larkin, J. (2017). HR digital disruption: The biggest wave of transformation in decades. Strategic HR
review, 16(2), 55-59.
22) Matt, C., Hess, T., & Benlian, A. (2015) Digital transformation strategies. Business & Information
Systems Engineering, 57(5), 339-343.
23) Miles, R.E., & Snow, C.C. (1994), Fit, failure and the hall of fame, New York: The Free Press.
24) Nagendra, A., & Deshpande, M. (2014). Human Resource Information Systems (HRIS) in HR planning
and development in mid to large sized organizations. Procedía - Social and Behavioral Sciences, 133,
61-67.
25) Palmer, I., Dunford, R., & Buchanan, D.A. (2017). Managing Organizational Change: a Multiple
Perspectives Approach, 3rd Edition, International ed. New York: McGraw-Hill Education.
26) Parry, E., & Strohmeier, S. (2014). HRM in the digital age-digital changes and challenges of the HR
profession. Employee Relations, 36(4).
27) Payne, J.E. (2010) Survey of the international evidence on the causal relationship between energy
consumption and growth. Journal of Economic Studies, 37(1) 53-95.
28) Schroeder, H. (2013).The importance of human resource management in strategic sustainability: An art
of science perspective. Journal of Environment Sustainability, 2(10). Electronic copy available at:
https://ssrn.com/abstract=3759504
29) Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5, 171-180.